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1. Click “Member Login”.
2. Click “Forgotten password”.
3. Enter “email address”, “verification code” as displayed and click “Submit”. You will be presented this message “Please check your email for password recovery information. You may close this window now”. CLOSE YOUR BROWSER TAB!! An email will be sent to you. In the email will be a link that says “Recover Password”. Click on the link and you will be presented with a page that allows you to change your password. Currently the password has an 8 character minimum. You will be presented a page for you to login.
I tried to reset my password but it says “Email address does not exist in our database”. This could mean:
1. Your email field in your account is blank.
2. You have a different email address in your account record.
Contact email@example.com with your name, address, mbrb number and email address you would like to use. The admin will update your record and respond back to your email that your record has been updated. From there you can reset your password.